Appointment Confirmation, Appointment Reminders


	Appointment Confirmation
	--Key Features
	--How it Works
	--Pricing
	Lab Result Delivery
	--Key Features
	--How it Works
	--Pricing
	Message Broadcasting
	--Key Features
	--How it Works
	--Pricing
	Other Services
	EMR

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MESSAGE BROADCAST OVERVIEW

Automated message broadcasting enables you to communicate on a whole new level. Whether you are informing your patients of a unexpected office closing, conducting a customer satisfaction survey, sending overdue-bill reminders or holiday hours messages; a customized message broadcast will "spread the word" without your staff ever having to dial a single number or do grueling data entry. You can stagger your calls one by one if you are trying to have them press zero and transfer in, or crank it up and contact up to 48 patients per minute.

The broadcast message feature has unlimited applications, so you can be as creative as your imagination lets you. You can prompt a patient to "press zero" within your message which will transfer your outbound call back in to your main line. Any other key that is pressed, per your messages instructions, will display within the response column of your broadcast message portal.

LIMIT YOUR LIABILITY EXPOSURE: You will no longer have to pay compliance audit officers by the hour to disseminate old records. You can see which patients are putting your practice at risk by constantly rescheduling, or ignoring your follow-up care calls. With Doctor Dial you have the full documentation that your patients were indeed contacted, and received your advice to schedule their necessary follow-up appointment. What they do from there is up to them, but you can counter human nature, procrastination, by letting them press zero, and book an appointment or pay a bill while you have their attention that minute.

Reminding your patients who have not been in for a while of the importance of their continued care, and recommended follow-ups. Your broadcast messages can be in the Doctor's voice which adds the human-touch, and leaves the patient with the feeling that the Doctor took the time to reach out personally.

Doctor Dial also displays your practices phone number on the patient's caller ID so that they are aware of who is calling.

If nothing else, take advantage of the Free Week and send up to 1000 custom broadcast messages to reach out to all of your patients and let them know you are thinking of them.

Example, "Hello, this is Dr. Smith calling with your health and well-being on my mind. Please press zero (live transfer) at any time during this call or our office at your earliest convenience to schedule an appointment for follow-up."

If only one patient responds, the appointment revenue can mean quite a bit for your bottom-line. Not only extra revenue, but you have limited your liability with full documentation courtesy of Doctor Dial.

You also can call a few potential patients within your local area and introduce yourself by inviting them to receive a free examination.

BILL COLLECTIONS: You can record message using your Doctor's voice "This is Doctor Smith calling from The Continuing Care Physical Rehabilitation Center. Somehow our records reflect a past-due balance on your account. We would hate to detriment your credit rating by sending you to collections if this is just a simple oversight. Please press Zero now (live transfer) to become current, or call 999-999-9999 to make a payment arrangement at your earliest convenience. Thank you."

STAND BY LIST: For last minute cancellations, you can reach out to stand-by patients and notify them of a last minute schedule opening. "This is Dr. Smith's office, a last minute cancellation recently occurred. If you would like to take advantage of an opening on Wednesday at 3:00pm, please press Zero now. (live transfer)

SURVEYS: "This is Dr. Smith's office, please let us know how you feel about the level of care that you received on your last visit by choosing one through five on your keypad, five being the highest. We appreciate your patronage and look forward to serving your good health for years to come"

PATIENT RECALLS: "Hello, this is Dr. Smith's office calling our records show that it is time for your annual physical. Please press zero (live transfer) now or call 999-999-9999 at your earliest convenience to schedule your appointment. We look forward to seeing you soon."