“We have been using doctor dial to handle our lab result calls since October of 07, in December we started using their message broadcast system to aid us in collecting our past due bills. Before Doctor Dial we were using our practice management system to generate a collections letter out, producing an average of around $2200.00 collected. Since we have been using Doctor Dial’s message broadcast system to handle it, we have been averaging just under $8000.00 in collected revenue, and at less than half the cost of postage and printing! It was so easy, the system called me and I recorded a message…

“This is Barbara calling from The Health Center. Somehow our records show that an outstanding balance is overdue. We do not want to send your debt to collections which may detriment your credit rating if this was just a simple oversight. Please press zero now to become current, or call Barbara for more information on a payment plan. Thank you, we look forward to hearing from you soon.”

… It is extremely effective and the Doctor could not be happier with the results. I am up for my employee evaluation soon, and I’m sure that my hard work and diligence will not be overlooked, I’m hoping for a big raise. Thank you Doctor Dial, for making my job easier and more effective, and making me look so good.”

Barbara

Why I choose Doctor Dial…

"Keeping it simple"

In my experience, interfacing our appointment scheduler from "Big" practice management software with "the big name appointment confirmation software" always created an unnecessary and expensive "big interface issue". Multiple meetings, with separate vendors meant big costs and wasted time.

For me, I just wanted to electronically pass a spreadsheet and be done. Doctor Dial keeps it simple, and that is all I do to get our practice's appointments confirmed.

The Doctor Dial staff could not be more accommodating to our needs. And yes, we have multiple appointments on the same day for the same patient for different providers. Doctor Dial delivers.

Kevin A. Coleman
Practice Administrator
The Vein Institute of New Jersey
973-539-6900

My name is Dr. Mark Grenitz; my partner and I have a busy OB/GYN practice in South Florida. Since we began using Doctor Dial, I have been noticing outstanding results. Before I discovered Doctor Dial, my staff had to call during the day and leave messages on answering machines, and then pray for the best. We had more no-shows and the staff time was very costly. With Doctor Dial, we save money, we can log-in from anywhere and see the confirmation results any time and plan our day accordingly. It only took the Doctor Dial team a few days to customize the options to suit our practice and the way that we do things. Now that we're up and running I don't know how we ever got along without Doctor Dial.

Our Doctor Dial message actually advises our patients to visit our web site and download the forms necessary to facilitate their appointment. I have found that when they do this in advance, rather than in the waiting room, the information is more accurate and complete. It also helps my practice run more fluidly, as we have fewer patients filling out forms in the waiting area.

Doctor Dial does much more than just confirm my appointments. If there is an emergency like a power failure or hurricane, we can communicate to all of the patients simultaneously. Doctor Dial can also call patients with outstanding balances and ask them, in the doctor's voice, to please make payment before the debt is forwarded to collections.

I have calculated that if Doctor Dial saves me only one no-show appointment, that pays for the month's service. I have found that Doctor Dial's services are customizable, and work well to help me to continue to fulfill my objective of focusing on quality patient care.

Dr. Mark Grenitz

I cannot begin to express my appreciation for the Doctor Dial Message-Broadcast feature, words are not enough. Hurricane Ike totally decimated my practice and scattered my patients into the four-winds. A week after the storm cleared, I started practicing again with no staff, in a new location. Thanks to Doctor Dial, I was able to make contact with the majority of my patients and they expressed their appreciation for me taking the time to call them all, and also quickly spread the word to others. A week ago I thought my business was over, but every patient I have seen is a direct result of your message broadcast service. I will definitely be a long term client of Doctor Dial, and your biggest advocate.

Dr. Donna Sanders